Job Description

Title: F&B Cocktail Server

Summary: We are seeking an energetic and dedicated Cocktail Server to join our team and provide a fun, friendly, and hospitable experience for all our guests. The Cocktail Server’s responsibilities include serving guests efficiently, learning about menu items, answering customer queries, and ensuring the bar area is clean and well-stocked. The ideal candidate is attentive and committed to excellent customer service.

Essential Job Duties:

Welcome and direct guests upon arrival
Take orders and serve drinks
Verify legal age by checking identification
Inspect currency to avoid accepting counterfeit bills
Provide thoughtful and personal table management to enhance guest experience
Communicate with customers to ensure satisfaction and promote additional orders
Accurately process payments, including Tier Resort Benefit Card discounts
Promote venue specials, promotions, and events
Assist with expediting food and drink orders
Follow all laws and regulations regarding alcohol service and safety procedures

Qualifications:

High School Diploma or GED equivalent
Knowledge of beer, wine, and liquor
Ability to multi-task and perform duties satisfactorily
Genuine commitment to hospitality and guest service
Strong time and task management skills
Team-oriented with excellent communication skills
Detail-oriented, accommodating, and attentive
Proactive with initiative to improve guest experience
Ability to pass initial drug screening, background check, random drug tests, and credit check
Must complete training in food safety and responsible beverage service as required

Physical Demands:

Ability to stand up to 8 hours and lift at least 30 pounds
Frequent bending, walking, sitting, talking, and listening
Visual abilities including close and distance vision and ability to adjust focus

Work Environment:

Fast-paced casino environment with moderate to loud noise levels
Exposure to smoke-filled atmosphere
Must prioritize customer satisfaction

Additional Information:

Availability required for weekends and holidays
Preference given to Tyme Maidu of Berry Creek Rancheria and Native American candidates

Benefits:

Tier Resort Benefit Card discounts

F&B Cocktail Server

Job Description

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