Job Description

The Manchester Hotel is seeking a Banquet Server / Bartender to deliver exceptional customer service and support event operations.

General Purpose: The Banquet Server / Bartender is committed to great customer service and promoting The Manchester. This role involves completing various tasks effectively, being adaptable within the department, and serving a diverse clientele with professionalism.

Specific Responsibilities:

Execute events hands-on while collaborating with banquet and catering teammates
Communicate with Event Captains and Event Manager to ensure excellent event service
Handle event setup and teardown according to Banquet Event Orders (BEO), requirement sheets, and instructions from Event Captains
Provide excellent customer service to all guests in the hotel and restaurant, including event attendees
Take orders, serve food and drinks, and clear tables as needed
Follow specific service steps according to the type of event
Demonstrate thorough knowledge of procedures, terminology, and techniques used in the banquet and catering department
Understand ingredients of all food and beverage items served
Be familiar with hours, features, and services offered by The Manchester, Granddam, and Lost Palm
Maintain a positive, proactive, and motivated attitude
Work effectively both in teams for large events and independently for smaller meetings
Report to work on time and ready to begin scheduled shifts

Qualifications:

Ability to work flexible hours, including nights and weekends
Responsible, dependable, and punctual
Basic math skills
Strong communication skills; must be able to speak, read, and understand English
Clean and professional appearance
Knowledge of beverages, especially spirits, beer, wine, and Bourbon
Must pass a background check

Physical Requirements:

Ability to carry a full cocktail tray comfortably
Ability to stand and walk for long periods
Ability to lift at least 50 pounds

The Manchester Hotel is an equal opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, national origin, disability, veteran status, or other legally protected characteristics.

For more information, visit: http://www1.eeoc.gov/employers/poster.cfm

Banquet Server / Bartender

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