Casino Cocktail Server - MGM Springfield
Job Description
Title: Casino Cocktail Server - MGM Springfield
Location: Springfield, Massachusetts
Join MGM Resorts International as a Casino Cocktail Server and become a key part of creating memorable guest experiences in an exciting, diverse, and entertaining environment.
**Job Overview:** As a Casino Cocktail Server, you will provide attentive service with a welcoming smile, engaging guests to ensure a personalized and enjoyable visit. Your enthusiasm and passion for hospitality will help create lasting impressions and make every guest feel valued.
**Starting Rate:** $9.50 per hour plus tips
**Responsibilities:**
- Take and serve food and drink orders efficiently and accurately.
- Prepare, garnish, and serve cocktails to guests.
- Maintain complete knowledge of menu items, liquor brands, beers, and non-alcoholic selections.
- Understand hotel services, local attractions, and activities to assist guests effectively.
- Perform opening and closing duties including stocking supplies, inspecting cleanliness, and organizing service areas.
- Address guest complaints within your authority or escalate to management and notify supervisors or security as needed.
**Requirements:**
- Must be at least 21 years old.
- Ability to work day shifts starting at 7:45 AM or 10:30 AM, and swing shifts starting between 3:45 PM and 7:00 PM.
- Highly motivated and energetic personality.
- Preferred: Minimum of 6 months experience as a cocktail or food server in a similar environment.
**Benefits:**
- Free meals in the employee dining room.
- Free parking on and off shift.
- Discounts on hotel stays, food and beverage, retail, entertainment, travel, electronics, and online shopping.
- Professional and personal development programs.
- Networking and volunteer opportunities.
- Medical, dental, vision, and life insurance.
- 401(k) plans and paid time off.
**Additional Information:**
- Estimated annual tips range from $0 to $9,000.
- Pay will not fall below applicable minimum wage.
- Overtime pay provided as per state regulations.
Ready to join the show? Apply today!