Job Description

Title: Bartender (Part-Time Seasonal)

Reports to: Food and Beverage Manager

Position Summary: The bartender is a vital member of the St. Louis Symphony Orchestra’s (SLSO) guest food and beverage team. This role works closely with the Food and Beverage Manager, Director of Guest Experience, and Guest Services Manager to ensure exemplary hospitality and bar service before concerts and during intermissions at the Jack C. Taylor Music Center, as well as select pre- and post-concert experiences. Bartenders must demonstrate outstanding hospitality skills, safe service of alcoholic beverages and food, and effective interaction with patrons, donors, staff, volunteers, and stakeholders. They support the SLSO mission to enrich lives through music and foster a connected community.

Responsibilities:

Guest Services:

Provide exceptional service, ensuring a welcoming and inclusive environment.
Represent the SLSO to a diverse cross-section of the St. Louis community.
Attend scheduled food and beverage training programs.
Anticipate guest needs and proactively assist.
Address guest complaints and manage unusual or disruptive behavior responsibly.
Provide courteous directions based on knowledge of Powell Hall’s layout and accessible routes.

Food & Beverage Service:

Report on time in standard SLSO attire with a neat appearance.
Perform tasks as outlined in the SLSO Bartender Handbook, including setup, stocking, teardown, and cleaning of beverage stations.
Prepare and serve food and beverages, recommending higher quality options when appropriate.
Ensure compliance with all food and beverage regulations, including verifying legal drinking age.
Operate POS systems accurately, handle credit card transactions, and reconcile with the head bartender during closing.
Maintain cleanliness and organization of the bar and surrounding area.
Collaborate with team members to ensure excellent overall service.
Follow all safety and sanitation policies.
Monitor guest behavior and respond appropriately to intoxicated guests.
Fulfill emergency response roles as outlined in SLSO procedures.
Respond calmly and effectively to guest concerns, disruptive behavior, or emergencies.

Requirements:

Outstanding hospitality skills.
Proficiency in the safe service of food and alcoholic beverages.
Ability to operate POS systems accurately.
Effective communication skills with a diverse range of guests and staff.

Benefits and Pay: Salary and benefits information not specified.

Note: This is a part-time seasonal position supporting concerts and related events.

Bartender (part-time seasonal)

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