Job Description

Bartender - Food Court

Our team members are key to our company’s success. We prioritize their health and well-being, offering a comprehensive benefits package to help them stay healthy, plan for their future, and maintain a healthy work-life balance. Benefits may vary with employment status. For a full list of Team Member Benefits, please visit our career site: https://www.gotoworkhappy.com/benefits

Job Description: The Bartender serves as the first area of service for guests before they reach their tables. It is essential to provide a positive experience for guests leaving the bar. As a Hard Rock Cafe bartender, you will act as a tour guide, communicator, showman, decision-maker, memorabilia curator, and musician at heart.

Essential Duties and Responsibilities:

Take customer drink orders and greet each guest warmly, offering drink and food specials.
Prepare cocktails according to recipes, using appropriate tools and glassware.
Memorize ingredients and recipes for all Hard Rock brand specialty cocktails and prepare accordingly.
Develop new cocktail recipes when directed by management, applying mixology skills to create unique flavors and presentations.
Assist guests by being knowledgeable about all menu items, including ingredients, allergens, and beverage lists.
Serve food and beverages promptly, ensuring accuracy and completeness.
Maintain the bartop and bar tables by clearing dishes, replenishing utensils, refilling beverages, and responding to guest needs.
Process payments accurately using POS and cash handling procedures.
Perform last call and ensure all checks are closed out correctly.
Reconcile transactions, cash out, and maintain a balanced bank at shift end.
Maintain bar inventory at designated par levels and communicate ordering needs to management.
Adhere to food and beverage policies and State Liquor Laws.
Maintain positive and professional communication with all staff, including the culinary team.
Keep the work station clean at all times.
Promote positive customer relations.
Perform other departmental duties as assigned by management.

Skills:

Strong leadership and interpersonal skills.
Excellent oral and written communication abilities.
Meticulous, organized, and accurate.
Ability to maintain confidentiality.
Familiarity with various computer systems and applications.
Flexibility to work varying shifts and schedules.
Ability to work effectively in a team environment.
Strong problem-solving skills and the ability to manage multiple tasks in a changing environment.

Physical Demands:

Ability to stand and walk for extended periods.
Capability to lift 30 to 40 lbs.
Frequent use of hands for handling and reaching, and sensory abilities including vision, hearing, taste, and smell.
Work environment is hectic and fast-paced, often crowded and noisy, with exposure to general public and casino-related environmental factors.

Requirements: Candidates must possess strong interpersonal and communication skills and be able to work in a fast-paced, noisy environment. Physical stamina for standing and walking, as well as the ability to lift 30 to 40 lbs., is required.

Benefits:

Health insurance
Work-life balance
Future planning

Bartender - Food Court

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