Job Description

Title: Cocktail Server - Part Time

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll be part of an exciting, fast-paced industry, working alongside a diverse team passionate about helping people enjoy themselves. Our company supports your career growth and provides the resources you need to expand your possibilities.

Initial placement within the salary range depends on your relevant knowledge, skills, and experience. Our competitive Total Rewards package includes wellness programs supporting financial, physical, and mental well-being. Benefits such as day-one medical coverage, 401(k) matching, and annual performance bonuses may vary by position. Paid time off is earned according to local policy and increases with tenure.

Responsibilities:

Foster a fun and welcoming environment for guests and coworkers
Serve as a gracious host, providing personalized service and using guests' names
Promote positive community influence and participate in company-sponsored events
Resolve service issues following company guidelines
Act as an ambassador at customer and public relations functions
Promote gaming events and programs
Provide fast (20 minutes or less round time), friendly, and professional beverage service to gaming guests
Carry full trays on every round
Monitor guest alcohol consumption and intervene as needed
Take drink orders, communicate with bartenders, assist in drink preparation, and present drinks to guests
Handle money according to procedures
Collaborate effectively with beverage servers, bartenders, barbacks, and supervisors
Maintain a clean and well-stocked workstation

Requirements:

At least 21 years old
High school diploma or equivalent
Outgoing, energetic, and enthusiastic attitude
Enjoy hosting and engaging with guests
Comfortable initiating conversations and creating a fun environment
Able to read, write, speak, and understand English
Excellent customer service and communication skills
Ability to count money and change correctly
Knowledge of or ability to learn tray service and cocktail ingredients
Available to work nights, weekends, holidays, and overtime as needed
Meet professional appearance standards
Physically mobile with or without reasonable accommodation
Able to respond to visual and oral cues
Able to lift and carry 20-25 lbs. (full cocktail tray) for extended periods
Able to work in a fast-paced, often crowded and noisy environment
Physical abilities include pushing, pulling, reaching, bending, twisting, stooping, stacking, crouching, kneeling, and balancing in various work areas

Benefits:

Medical coverage starting from day one
401(k) matching
Annual performance bonus
Wellness programs supporting financial, physical, and mental health
Paid time off accruing with employment length

About Us: We are a leading provider of integrated entertainment, sports content, and casino gaming experiences across 43 North American destinations, with online sports betting and iCasino via theScore Bet Sportsbook and Casino®. We are committed to diversity, sustainability, and creating fun environments for our community, team members, vendors, and the planet.

Equal Opportunity Employer.

Cocktail Server - Part Time

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