Join the team at WindRiver, a luxury lakefront and golf community offering world-class amenities such as a championship golf course, full-service marina, resort-style pool, and more. At the heart of our community is WindRiver Club, a private members-only club featuring a restaurant, bar, spa, fitness center, event spaces, and pro shop. Experience "Life As It Should Be."
As a Server / Bartender, you will create a welcoming and memorable dining experience by guiding guests through the menu, answering questions, and providing attentive service. Your duties include preparing for service, delivering exceptional hospitality during shifts, maintaining a clean and organized environment, and supporting additional tasks as needed to uphold WindRiver’s standards.
**Server Responsibilities**
- Provide exceptional customer service in a fast-paced environment.
- Take and accurately enter food and beverage orders; check guest IDs for legal drinking age.
- Prepare drinks, pour beverages, and recite menu items and specials.
- Up-sell menu items to maximize food and beverage revenues.
- Maintain composure while managing large groups; provide polite, attentive service.
- Accommodate special requests and ensure guest satisfaction.
- Assist with greeting/seating guests, refilling glasses, and food delivery.
- Support operations across all dining establishments.
**Event & Operational Support**
- Assist with setting up, serving, and tearing down events on and off site.
- Clear and reset tables; help with cleaning and preparation for service.
- Set up and maintain bars, including glassware, garnishes, and chilled beverages.
- Maintain cleanliness, organization, and security of bar and storage areas.
- Manage bar inventory and properly store perishable items.
- Complete closing paperwork, cash handling, and follow opening/closing checklists.
- Follow routines to maintain operational standards and ensure equipment shutdown.
**Professional Standards & Team Responsibilities**
- Maintain professional appearance, behavior, posture, and hygiene.
- Attend required staff, safety, and training meetings.
- Perform other duties as assigned to support team and property needs.
- Minimum 2 years’ experience in full-service restaurant; fine dining a plus.
- At least 1 year bartending experience with a full bar; country club, hotel banquet, or fine dining preferred.
- Current Tennessee ABC license or ability to renew or obtain one.
- Must be at least 18 years old.
- High School Diploma preferred.
**Knowledge, Skills & Abilities**
- Willingness to work weekends, holidays, and evening shifts.
- Understanding of restaurant etiquette.
- Familiarity with health and safety regulations.
- Excellent communication skills and ability to work as a team player.
- Strong organizational skills.
- Ability to improvise and make decisions based on business or guest needs.
**Physical Requirements** Must be able to bend, stoop, climb stairs, twist, kneel, lift, push, and pull items weighing up to 55 lbs. Must stand and move continuously throughout the workday. Must be willing to work outdoors and in varying weather conditions.
