Job Description

Job Title: Lounge Bartender

Department: Food & Beverage / Lounge / Bar

Reports To: Food & Beverage Manager / Restaurant Manager

Position Type: Part-Time / Full-Time (Flexible Based on Business Needs)

Position Summary: A polished, professional, and service-driven bartender will deliver high-quality service to guests in the hotel lounge, ensuring a welcoming atmosphere and exceptional hospitality. The ideal candidate is knowledgeable in guest service etiquette, comfortable in a hotel setting, and able to uphold the brand's standards.

Key Responsibilities:

Greet and seat hotel guests and walk-in customers with warmth and professionalism.
Present menus and inform guests of daily specials or promotions.
Take accurate food and beverage orders and enter them into the POS system.
Coordinate with kitchen and bar staff to ensure timely and correct order delivery.
Ensure guests receive prompt attention and courteous service throughout their experience.
Respond to guest requests, dietary needs, and complaints efficiently and graciously.
Clear, clean, and reset tables according to hotel standards.
Maintain cleanliness and sanitation of dining and service areas.
Assist with room service and banquet support as needed.
Handle guest payments, provide accurate bills, and follow proper cash and credit procedures.
Maintain thorough knowledge of the hotel’s amenities, services, and surrounding area to assist guest inquiries.

Qualifications:

Previous experience as a server or bartender in a hotel or upscale dining environment preferred.
Exceptional customer service and communication skills.
Proficient with POS systems and restaurant procedures.
Ability to work effectively in a fast-paced, team-oriented environment.
Flexible schedule including nights, weekends, and holidays.
Professional appearance and positive attitude.
Valid food handler’s permit and/or alcohol service certification, if applicable.

Physical Requirements:

Ability to stand and walk for extended periods.
Lift and carry up to 30 lbs.
Reach, bend, stoop, and move continuously during shifts.

Compensation: Competitive hourly wage commensurate with experience.

Note: This job description is not all-inclusive; additional duties may be assigned by the supervisor. Dreamscape Hospitality reserves the right to change job responsibilities and working hours as business needs evolve.

Lounge Bartender

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