Job Description

Title: Bartender PT and FT

Job Location: Wyndham Garden Downtown Norfolk, VA - Norfolk, VA 23510 Salary Range: $14.00 Hourly

Responsibilities:

Wear proper uniform with a nametag.
Maintain positive guest relations and guest confidentiality; resolve guest complaints to ensure satisfaction.
Greet guests and take food and beverage orders using suggestive upselling techniques.
Maintain knowledge of hotel features, services, hours of operation, promotions, house counts, arrivals, departures, and group activities.
Use and maintain equipment properly; ensure cleanliness, sanitation, and organization of work areas.
Strictly abide by state liquor regulations prohibiting service to minors, intoxicated persons, and drunk driving.
Prepare drinks according to outlet recipes.
Assist Barbacks and Cocktail Servers to ensure smooth and efficient service.
Prepare consumption reports, complete bottle transfer slips, and document spills accurately.
Handle chemicals according to OSHA and hotel regulations.
Maintain complete knowledge of menu items, liquor brands, beers, nonalcoholic selections, wines, champagnes, glassware, ingredients, preparation methods, and garnishes.
Know table, seat, station numbers, room capacity, hours, menus, price range, and dress code of the outlet.
Assist with weekly, monthly, and quarterly inventories.
Secure cash bank, process payments according to hotel and management cash handling procedures.
Assist in emergency situations to protect guests, associates, and property.
Complete opening, closing, and side duties as assigned.
Abide by all department, hotel, Commonwealth Lodging Management, and brand policies and procedures.

Physical Requirements:

Must be at least 21 years old to serve alcoholic beverages.
Ability to lift and transport at least 50 pounds; push or pull carts/equipment up to 150 pounds.
Endure physical activity and stand for up to 8 hours.
Work in various temperature and noise conditions, indoors and outdoors.
Wear flat, closed-toe, nonslip shoes.

Qualifications:

High School diploma or GED required.
Alcohol awareness certification.
Computer skills required; familiarity with Microsoft Office and food & beverage point of sale systems preferred.
Good written and verbal English communication skills.
1 to 2 years of food and beverage experience preferred.
Previous cash handling experience and training in liquor, wine, and food service preferred.
Customer relations training preferred.

Candidates must be at least 21 years old and possess a high school diploma or GED. A minimum of 1 to 2 years of food and beverage experience is preferred, along with alcohol awareness certification and proficiency in point of sale systems.

Bartender PT and FT

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