Trial Shift Evaluation Form
Score candidates consistently with this structured rubric
Technical Skills
- Drink preparation speed and accuracy
- Knowledge of classic cocktails
- Proper pouring technique
- Garnish preparation
- Well organization
Customer Service
- Guest engagement and personality
- Reading customer needs
- Handling complaints gracefully
- Upselling naturally
- Multitasking while staying attentive
Teamwork
- Communication with other staff
- Helping without being asked
- Adapting to house workflow
- Taking direction well
- Positive attitude
Professionalism
- Appearance and hygiene
- Punctuality
- Phone usage (or lack thereof)
- Bar cleanliness
- Handling cash accurately
Rating Scale
Use this scale to evaluate each criterion
1
Needs significant improvement
2
Below expectations
3
Meets expectations
4
Above expectations
5
Exceptional