Job Description

Title: Bartender

Description: The Bartender is responsible for preparing and serving alcoholic and non-alcoholic beverages, engaging with guests in a friendly and professional manner, and maintaining a clean, well-stocked, and organized bar. This role requires strong knowledge of beer, wine, and spirits to make recommendations, as well as excellent customer service skills and attention to detail for an exceptional guest experience.

Responsibilities:

Greet guests warmly and take drink and food orders promptly.
Prepare and serve cocktails, beer, wine, and non-alcoholic beverages according to standard recipes and guest preferences.
Maintain a strong knowledge of menu items to recommend and upsell premium products.
Ensure responsible alcohol service by monitoring guest consumption and adhering to local laws and hotel policies.
Handle guest concerns or complaints professionally and resolve issues quickly.
Maintain cleanliness and organization of the bar area, including counters, sinks, shelves, and glassware.
Restock liquor, beer, wine, garnishes, mixers, and supplies throughout the shift.
Manage cash and credit card transactions using the POS system.
Assist with opening and closing duties, including inventory counts and end-of-shift reports.
Collaborate with servers, barbacks, and food and beverage team members to ensure smooth service.
Perform technical tasks such as changing kegs, replacing CO2 tanks, and preparing garnishes.
Keep ice bins replenished, clean, and sanitary.
Collect empty glasses, bottles, and trash from the bar and surrounding areas.
Clean and polish glassware, utensils, and bar tools following sanitation guidelines.
Report maintenance issues or damaged equipment promptly.
Maintain professionalism with coworkers and guests.
Other duties as assigned by management.

Additional duties in some hotel structures may include:

Preparation of hot or cold food items.
Knowledge of bar food items.
Preparation and cleanup/sanitization of kitchen food prep areas.
Rotation of food items to ensure freshness.

Requirements:

Previous bartending experience required.
Ability to obtain alcohol beverage and/or food service certifications as required by local ordinance.
Strong knowledge of spirits, beer, and wine, and responsible alcohol service.
Ability to multitask and work efficiently under pressure.
Professional appearance and positive attitude.
Flexible availability, including weekends, days, nights, and holidays.

Physical Requirements:

Ability to stand and walk for prolonged periods; occasional kneeling, bending, and stooping.
Ability to lift and carry up to 50 pounds and push up to 75 pounds as needed.
Tolerance for exposure to cleaning solutions.

Bartender

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