Title: Club Louie's Cocktail Server
Classification: Non-Exempt (eligible for overtime)
Hourly Pay Range: $16.90 per hour + tips
Availability: Weekend availability is required, with shifts from Wednesday to Sunday including nights, weekends, and holidays.
Louie’s is a premier dining and lounge destination in Westlake Village that offers a sophisticated and welcoming atmosphere. Guests enjoy expertly crafted cocktails, exceptional service, and a vibrant dining experience. We are committed to providing a memorable experience through top-tier hospitality, creative cuisine, and a curated beverage program.
We are seeking a professional, service-oriented Cocktail Server to join our team. The ideal candidate will deliver exceptional guest service by demonstrating detailed knowledge of our cocktail menu, offering thoughtful recommendations, and contributing to a high-quality, engaging guest experience in a lively lounge environment.
Essential Job Duties & Responsibilities:
- Provide a professional and welcoming guest experience, including presentation and explanation of the cocktail and beverage menu
- Accurately take orders and offer recommendations based on guest preferences
- Prepare and serve beverages according to established recipes, quality, and presentation standards
- Deliver food and beverages promptly while coordinating with team members to ensure efficient service
- Respond promptly and professionally to guest needs and resolve concerns
- Maintain cleanliness and organization of service areas, including the bar and service stations
- Process payments accurately using the point-of-sale system
- Communicate and collaborate effectively with bartenders, servers, and kitchen staff
- Follow all health, safety, and sanitation procedures
- Stay informed of menu updates, promotions, and events
Required Skills & Qualifications:
- Knowledge of cocktails, spirits, wine, champagne, and beverage service standards
- Effective communication, interpersonal, and guest service skills
- Strong attention to detail with the ability to anticipate guest needs
- Ability to manage multiple tasks efficiently in a fast-paced, high-volume environment
- Maintain professionalism and sound judgment in a high-energy setting
- Knowledge of bottle and lounge-style service is preferred
Education and Experience:
- High school diploma or equivalent
- Must be at least 21 years of age
- Responsible Beverage Service (RBS) certification or ability to obtain within 60 days of hire
- Previous experience as a Cocktail Server or similar role in a high-volume beverage or nightclub environment is preferred
Professional Standards & Appearance:
- Maintain a polished, professional appearance consistent with an upscale, guest-facing environment
- Adhere to dress code, including uniforms or cocktail attire as required
- Maintain personal grooming and hygiene standards
- Hair should be neat and styled appropriately
- Tattoos should be covered where required
- Facial piercings should be minimal and consistent with workplace guidelines
- Ability to stand and walk for extended periods
- Navigate a fast-paced, high-volume, and sometimes crowded indoor environment
- Carry trays, glassware, and service items weighing up to 25 lbs
- Bend, reach, and maneuver in service areas
- Communicate effectively despite varying noise levels
- Perform job duties requiring coordination and timing during peak periods
- Follow safe work practices consistent with hospitality and food service operations
- Paid Sick Leave
- Discounted Employee Meals
- Dining Discounts
- Employee Assistance Program (EAP) offering confidential support for emotional wellbeing, financial planning, legal assistance, and life management
- Employee Recognition Programs including Employee of the Month and Employee of the Year awards
- Employee Referral Program
Equal Employment Opportunity: The Westlake Village Inn & Spa is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind based on race, color, national origin, sex, gender identity or expression, sexual orientation, age, disability, religion, pregnancy, genetic information, protected veteran status, or any other legally protected status under federal, state, or local laws.
Note: This job description does not restrict management’s right to assign or reassign duties at any time and is subject to change as organizational needs evolve.
