Job Description

Position: Bartender Reports To: Food and Beverage Director

Position Summary: The Bartender is responsible for crafting exceptional beverages and providing excellent service to guests, ensuring each interaction reflects Ivy Hospitality’s commitment to quality and hospitality. This role requires strong knowledge of drink preparation, adherence to health and safety standards, and creating a welcoming atmosphere aligned with company standards.

Pay Range: Pay is based on experience and qualifications.

Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Prepare and serve beverages for guests and servers in a timely, efficient, and friendly manner.
Follow precise recipes using established measuring systems for consistent drink quality.
Ensure compliance with all federal, state, and local laws regarding alcohol service, especially concerning minors and intoxicated patrons.
Act as cashier when necessary, handling transactions accurately and with integrity.
Prepare garnishes, set up the bar, and maintain cleanliness and organization.
Restock bar supplies and anticipate replenishment needs.
Perform opening and closing inventories of spirits; secure all alcohol and financial transactions at shift end.
Handle special requests and guest complaints promptly and professionally to ensure satisfaction.
Accurately take and process dining room and room service orders; present checks to guests promptly.
Properly handle and secure keys and document maintenance issues.
Ensure compliance with Health Department regulations and safety protocols.
Document all transactions and balance shift reports accurately.
Communicate effectively with other departments to ensure seamless service.
Adhere to all company work rules, procedures, and policies, including the associate handbook.
Conduct all guest interactions in a courteous and professional manner.
Participate in daily hotel operations meetings and contribute to overall hotel strategy.
Perform additional duties as assigned by the General Manager.

Qualifications:

High school diploma or equivalent preferred.
Minimum of one year of high-volume bar service experience required.
Strong knowledge of drink preparation and health standards.
Excellent verbal and written communication skills.
Ability to operate bar equipment, including coffee makers and cash terminals.
Ability to work in varying environments and temperatures (e.g., freezers, kitchens).
Capacity to stand and move for extended periods, lift up to 75 lbs, and maneuver in confined spaces.
Flexibility to work varying schedules based on business needs, including required training and meetings.

Benefits: At Ivy, we believe in supporting our team at work and in their personal lives. Eligibility for benefits is based on employment status and details are provided during the first 30 days. Benefits include:

Health & Wellness:

Medical
Dental
Vision
Flexible Spending Account (FSA)
Health Savings Account (HSA)

Financial Security & Peace of Mind:

Basic Life Insurance & AD&D
Voluntary Life Insurance
Voluntary Short-Term Disability
Voluntary Long-Term Disability
Critical Illness, Hospital Indemnity & Accident Plans
Pet Insurance
Eligibility for 401(k) participation after 90 days of full-time employment

Time to Recharge:

Paid Time Off (PTO), accrued and available

Additional Information: Ivy Hospitality is an equal opportunity employer committed to inclusion and diversity. We ensure equal opportunity for all applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. Ivy Hospitality participates in E-Verify. All applicants must be at least 18 years old; we do not hire minors.

This description summarizes primary responsibilities and qualifications and is not intended to include all duties or qualifications that may be required now or in the future.

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