Job Description

Title: Barback - Part Time - The Langham, Chicago

PRIMARY OBJECTIVE OF POSITION: Provide service assistance to bartenders with the initial preparation and servicing of all department and portable bars within the hotel. Deliver friendly, courteous, and professional service to guests while maintaining high standards according to Langham Hospitality Group and Forbes guidelines.

RESPONSIBILITIES AND JOB DUTIES:

Requisition and stock all beer, wine, and spirits received from the Purchasing Department.
Prepare juices, syrups, and cordials in sufficient amounts based on projected business; store backups properly in refrigerated containers.
Prepare cocktail batches following correct recipes.
Stock the bar during and at the end of service, maintaining outlined par levels.
Ensure cleanliness of backup storage areas, including beer coolers, syrup and cordial coolers, and bar shelves to comply with health codes.
Polish glasses during service and keep glass shelves stocked according to par levels.
Scoop and transport ice to service areas; replenish ice containers as needed.
Maintain knowledge of hotel facilities and local attractions to respond to guest inquiries.
Collaborate with servers, porters, kitchen associates, and management.
Clean bar and restaurant areas during and after meal periods.
Adhere to all health and safety procedures.
Follow state, federal, and corporate liquor laws, including those regarding service to minors and intoxicated guests.
Attend monthly department meetings and perform general cleaning tasks using standard hotel cleaning products.
Assist with special guest requests and security when needed.
Report to duty as scheduled and maintain maximum guest service standards according to Langham and Forbes guidelines.

PHYSICAL DEMANDS:

Requires standing for approximately 90% of shift.
Ability to lift and carry up to 50 pounds.
Activities include reaching, bending, pushing, pulling, grasping, lifting, carrying, seeing, hearing, talking, and walking.
Repetitive hand and wrist motion related to pouring and shaking drinks.

SPECIAL SKILLS REQUIRED:

Basic knowledge of food and beverage preparation.
Basic English writing skills for requisitions and reports.
Manual dexterity to handle glassware, bottles, ice, and garnishes.
Ability to read, speak, and understand English for effective communication.
Knowledge of menu items and ability to promote them.
Ability to work standing in confined spaces for long periods.
Operation of beverage equipment such as coffeemaker and iced tea machine.

EDUCATION REQUIRED:

High school diploma preferred or equivalent combination of education and experience.

EXPERIENCE REQUIRED:

One year of previous bar experience preferred; luxury environment experience a plus.

LICENSES OR CERTIFICATES:

Ability to obtain any required government licenses or certificates.

SALARY RANGE: $16.70 - $20.88 per hour, plus discretionary gratuities.

BENEFITS FOR PART-TIME, ON-CALL, AND TEMPORARY COLLEAGUES:

Vacation pay and sick/personal time in accordance with Chicago Paid Leave Law.
401(k) plan with Roth option; employer matches up to 4% after one year.
Pet insurance, ID theft protection, prepaid legal services available for purchase.
Free meals while on duty.
Uniforms and uniform cleaning (where applicable).
Free and discounted hotel stays.
Discounted parking.

The Langham, Chicago is an equal opportunity employer including disability and veterans. Our hotel offers majestic city and lake views and is centrally located near major attractions. For more information, visit https://www.langhamhotels.com/en/the-langham/chicago/.

Barback-Part Time - The Langham, Chicago

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