Job Description

Title: Cocktail Server, Multi-Venue - CRC

Job Location: Caravan Court - Arlington, TX 76011 Position Type: Full Time Status: Non-Exempt Reports to: Restaurant Manager

Join an award-winning team dedicated to providing exceptional customer service in a unique hotel environment. Valencia Hotel Group caters to today’s passionate traveler with properties that blend modern design and classic character.

The Multi-Venue Cocktail Server is responsible for delivering elevated beverage service across multiple bar environments, including a martini lounge, rooftop bar, and pool service areas. This position requires adaptability, strong product knowledge, and the ability to provide both refined, high-touch service and efficient, high-volume service depending on the venue.

Key Responsibilities:

Provide engaging, attentive, and professional beverage service across all venues.
Adapt service style to match the environment: refined and anticipatory in lounge settings; energetic and efficient in rooftop and pool areas.
Build rapport with guests to create memorable, repeatable experiences.
Maintain a polished and confident presence in all service environments.
Demonstrate strong knowledge of cocktails, spirits, beer, and wine.
Accurately describe and recommend menu items, including signature cocktails and premium offerings.
Offer basic wine guidance and pairing suggestions when appropriate.
Deliver all beverages accurately, promptly, and to standard.
Actively practice upselling to enhance guest experience and increase revenue.
Promote premium spirits, featured cocktails, bottle service, and venue-specific offerings.
Manage multiple tables or service zones while maintaining accuracy and organization.
Operate POS systems efficiently and handle transactions accurately.
Support large parties, events, and high-volume service periods.
Navigate indoor and outdoor environments, including exposure to weather conditions.
Collaborate with bartenders, barbacks, runners, and leadership to ensure seamless service.
Assist with setup, breakdown, and side work across venues.

Qualifications & Requirements:

Previous serving or cocktail service experience required; high-volume or nightlife experience preferred.
Strong knowledge of spirits, cocktails, and wine fundamentals.
Proven ability to upsell and drive revenue through guest engagement.
Excellent communication, multitasking, and organizational skills.
Ability to remain composed and energetic in fast-paced environments.
Flexibility to work days, nights, weekends, holidays, and special events.
Ability to stand, walk for extended periods, and carry trays up to 30 lbs.
Valid TABC Certification (or ability to obtain).
Valid Food Handler Certification (or ability to obtain).

Work Environment:

Multi-venue operation including martini lounge, rooftop bar, and pool service areas.
Mix of upscale, intimate settings and high-energy, high-volume environments.
Indoor and outdoor service with exposure to varying weather conditions.
Schedule variability based on business levels, seasonality, and events.

Cocktail Server, Multi-Venue- CRC

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