Job Description

Omni Dallas Hotel, recently named one of the Top 5 City Hotels in Texas by Travel + Leisure’s 2025 World’s Best Awards, is located in the heart of downtown Dallas. Our 1,001 rooms and suites, Mokara Spa, and eight distinctive dining experiences celebrate the best of Texas hospitality. We are proud to be the #1 ranked hotel brand for Guest Satisfaction by J.D. Power.

We are seeking a Pool Cocktail Server for the seasonal position. This role requires knowledge of various mixed drinks, cash and credit card handling, and delivering excellent customer service across multiple outlets.

Responsibilities:

Set up and maintain a clean, efficient service area of the bar throughout the shift.
Maintain cleanliness and presentation of all poolside tables and chairs during service.
Use the Moments of Service guidelines to continually check on guests and anticipate their needs.
Ring orders into Micros and deliver them efficiently while maintaining service standards during high-volume periods.
Circulate the pool deck proactively, providing amenities such as water service, towels, and other comfort enhancements.
Keep supplies stocked and service areas clean, clear, and reset as needed.
Demonstrate strong knowledge of cocktails, spirits, beer, wine, and menu pairings.
Assist the bartender as needed and help guests locate other hotel areas.
Adhere to cash handling standards and protect the hotel from liability related to over-serving.
Attend all staff meetings and training sessions.
Follow all company policies, maintain a clean uniform and professional appearance, and protect company assets.
Comply with safety and security protocols, report any accidents or unsafe conditions, and complete required training.
Complete all duties as assigned by management.

Qualifications:

Flexible availability including weekends and holidays.
Ability to provide efficient, friendly service and maintain a clean, professional bar.
Willingness to work both indoors and outdoors.
Ability to work well under pressure and multitask.
Must have unexpired Food Handlers and TABC certifications or obtain them upon hire.

Benefits:

Complimentary parking
Room discounts
Dining discounts
Access to on-site cafeteria

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. If you require special assistance to apply, please email applicationassistance@omnihotels.com.

Pool Cocktail Server - Seasonal

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