Cocktail Server
The Plaza Hotel Pioneer Park
El Paso, TX
Full-time
Posted 1 day ago
Job Description
Title: Cocktail Server
Overview: Serve food and beverages to guests in a courteous and friendly manner in accordance with established brand and hotel guest service standards.
Potential Career Path: Bartender – Beverage Manager – Food and Beverage Manager
Essential Job Functions:
- Greet guests, take beverage orders, serve drinks, and fulfill guest requests.
- Comply with state, federal, and corporate requirements related to serving alcoholic beverages.
- Stock service stations with items such as ice, napkins, and straws.
- Follow cash handling and bank operating procedures.
- Perform side work duties according to schedules.
- Assist with bartending and bussing during staffing shortages or peak periods.
- Monitor and work toward improving guest satisfaction scores.
- Follow sustainability guidelines related to HHM’s EarthView program.
- Practice safe work habits and comply with MSDS and OSHA standards.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Position Requirements:
- High school diploma or equivalent preferred.
- Previous food and beverage experience or equivalent training required.
Work Environment and Context:
- Work schedule varies and may include holidays, weekends, and alternate shifts.
- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending, and reaching.
About Us: This property is part of the Echelon Luxury & Lifestyle division of HHM Hotels. HHM Hotels is an equal opportunity employer. We do not discriminate based on race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other protected group by law.