Job Description

Title: Bar Manager - Food and Beverage Operations

Job Summary: Supervise daily Food and Beverage (F&B) shift operations, ensuring compliance with all policies, standards, and procedures. Manage day-to-day operations to meet quality standards and customer expectations. Maintain the operating budget and ensure adherence to legal requirements. Develop goals and plans to prioritize, organize, and accomplish work efficiently.

Candidate Profile: Education and Experience:

High school diploma or GED with 4 years of experience in food and beverage, culinary, or related fields;

2-year degree in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or a related field with 2 years of relevant experience.

Core Responsibilities:

Assist in ordering F&B supplies, cleaning supplies, and uniforms.
Supervise daily F&B shift operations, monitor compliance with policies and standards.
Support and supervise monthly self-inspection programs.
Operate department equipment and report malfunctions.
Manage staffing levels to meet guest service, operational, and financial goals.
Foster trust, respect, and cooperation among team members.
Understand employee roles and perform duties as needed in their absence.
Monitor employee productivity and ensure understanding of brand philosophy.
Coordinate cleaning programs and recommend improvements.
Maintain open, collaborative relationships with employees.
Promote motivation, empowerment, teamwork, and passion for service.
Follow property-specific second effort and recovery plans.

Providing Exceptional Customer Service:

Deliver service that exceeds customer expectations to ensure satisfaction and retention.
Communicate with and coach team members to understand and meet guest needs.
Serve as a role model for appropriate behaviors.
Proactively address guest concerns and set a positive example.
Remain accessible and approachable for all guests.
Review guest feedback and satisfaction results with employees.
Respond promptly to customer service requests.

Additional Responsibilities:

Communicate effectively with supervisors and co-workers via various methods.
Provide guidance and set performance standards for team members.
Analyze information, evaluate results, and solve problems effectively.
Perform hourly job functions if necessary.
Demonstrate professionalism and courtesy at all times.
Understand budgets, operating statements, and payroll reports.
Perform other duties as assigned to meet business needs.

Benefits:

Bonus eligible

At Marriott International, we are dedicated to equal opportunity employment and fostering a diverse and inclusive environment. We value the unique backgrounds of our associates and are committed to non-discrimination on any protected basis.

Join Renaissance Hotels to help guests experience the spirit of their neighborhoods. Be part of a dynamic, global team committed to excellence, innovation, and adventure. Discover your purpose and become the best version of yourself with us.

Bar Manager - Food and Beverage Operations

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