Job Description

Title: Barback - Gilley's

Job Location: Gilley Physical - Park City, KS 67147 Position Type: Full-Time/Part-Time

Job Summary: The Barback is primarily responsible for maintaining adequate liquor supplies for bars, ensuring clean and sanitary bar areas, and promptly disposing of refuse. All duties are performed in accordance with departmental and property policies and procedures.

Essential Job Functions:

Ensure proper set-up, stocking, and delivery of liquor supplies, glassware, and ice
Maintain cleanliness of bar areas, coolers, and equipment
Perform deep cleaning of bars
Complete required paperwork including bar transfers and dry stock deliveries (napkins, towels, straws)
Monitor inventory levels of liquors, beers, and supplies; order as needed
Interact positively with high-volume customer traffic; maintain an outgoing, upbeat, and cheerful demeanor
Build guest relations by engaging with customers to create a welcoming environment
Monitor assigned areas, offering assistance and reporting unusual activity
Handle routine customer complaints and incidents with discretion; escalate to management when necessary
Ensure guests have a positive experience by providing friendly and helpful service
Maintain facility cleanliness by disposing of cups, glasses, and bottles left by guests
Maintain accuracy and efficiency with monetary transactions and paperwork
Adhere to all regulatory, departmental, and company policies ethically and encourage others to do the same
Empowered to resolve guest disputes within predetermined limits, otherwise notify management immediately
Cross-train in other Food & Beverage roles
Perform other duties as assigned

Qualifications:

Minimum age of 21 years and ability to obtain and retain KRGC Gaming License
Preferred one year of direct customer contact experience
Preferred experience in high-volume restaurants
Physical strength and mobility required; ability to lift over 80 pounds
Ability to operate electric pallet jack and other necessary tools
Professional appearance and excellent verbal and written communication skills
Ability to work independently and as part of a team
Availability to work nights, weekends, holidays, and overtime as needed

Physical, Mental, and Environmental Demands:

Physically mobile with reasonable accommodations
Able to respond to visual and audible cues
Able to read, write, speak, and understand English
Ability to bend, reach, kneel, grip items, and walk/stand for 8-12 hour shifts
Ability to operate in fast-paced and stressful environments
Tolerance for secondary smoke, high noise levels, bright lights, and dust

Note: Responsibilities and job functions may be revised at Gilley's discretion.

Barback-Gilley's

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