Title: Model Cocktail Server
Location: George Sportsman Lounge - Las Vegas, NV 89148
Position Summary: The Model Cocktail Server is responsible for delivering elevated food and beverage service while creating an energetic, engaging, and hospitality-driven guest experience. This role acts as a visible brand representative of The George Sportsman’s Lounge, maintaining exceptional grooming, professionalism, confidence, and guest interaction standards at all times.
This position primarily operates on the outdoor patio during high-volume game day environments. It requires the ability to work efficiently in changing weather conditions, loud atmospheres, crowded spaces, and fast-paced service periods while maintaining a polished and professional appearance.
The ideal candidate is outgoing, service-focused, physically resilient, and thrives in a high-energy hospitality environment.
- Provide prompt, friendly, and attentive cocktail and food service to guests.
- Maintain thorough knowledge of all food menus, beverage offerings, specialty cocktails, beer selections, and promotions.
- Accurately enter orders into the POS system and process guest payments.
- Monitor guest needs continuously and anticipate service opportunities.
- Maintain cleanliness and organization of assigned service stations, patio areas, and guest-facing sections.
- Engage guests professionally and energetically, consistent with venue standards.
- Comply with all SNHD, OSHA, company, alcohol awareness, and gaming policies and procedures.
- Work collaboratively with bartenders, food runners, bussers, security, and management teams.
- Assist with opening, closing, stocking, and side work duties.
- Maintain appearance standards, uniform requirements, and grooming expectations at all times.
- Handle guest concerns professionally and escalate issues to management when necessary.
- Safely carry trays, glassware, food items, and beverage products throughout shifts.
- Support special events, large-format sporting events, and high-volume patio operations.
Physical Demands & Work Environment: This role is highly physical and requires continuous movement throughout the shift, primarily outdoors on patios. Candidates must be capable of working in varying weather conditions common to Southern Nevada, including high heat, direct sunlight, wind, cold temperatures, rain, and sudden indoor/outdoor temperature changes.
Additional demands include:
- Standing and walking for extended periods, often exceeding 8 hours per shift.
- Frequent lifting, carrying, pushing, and pulling service items weighing up to 35 pounds.
- Frequent bending, reaching, twisting, balancing, crouching, and navigating crowded areas.
- Tolerance to elevated noise levels, large crowds, flashing lights, music, event audio, and smoke exposure in designated areas.
- Ability to safely navigate stairs, uneven surfaces, wet floors, and high-traffic patio areas while carrying trays.
- Maintaining professional composure and appearance during peak and physically demanding shifts.
- Schedule flexibility including nights, weekends, holidays, special events, and overtime as needed.
- Minimum age of 21.
- Valid Alcohol Awareness Card and Health Card required prior to employment.
- Previous cocktail serving or high-volume hospitality experience preferred.
- Experience in upscale dining, nightlife, sports bar, dayclub, or patio service strongly preferred.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced, team-oriented environment.
- Ability to multitask and maintain attention to detail under pressure.
- Professional appearance and grooming standards required.
Disclaimer: This job description is not all-inclusive. Additional duties may be assigned based on business needs. Responsibilities and requirements may change at management's discretion.
