Job Description

Bartender - Restaurant

Location: Courtyard by Marriott Brownsville, Texas

About Us: MCR is the 3rd-largest hotel owner-operator in the United States, managing a portfolio of 148 premium-branded hotels with more than 22,000 guestrooms across 37 states and 106 cities. Founded in 2006, MCR is recognized for innovation and excellence in hospitality.

Role Overview: The Bartender provides customized beverage service to the hotel’s restaurant and bar customers in a friendly, energetic, and timely manner. This role ensures guests enjoy a great experience while at the bar. The ideal candidate is passionate about guest service, communicates effectively, and multitasks efficiently.

Responsibilities:

Greet guests warmly and provide clear, accurate descriptions of food and beverage options.
Maintain proper setup and organization of the bar area.
Stock beer, wine, spirits, paper products, straws, stirrers, condiments, produce, and prepare fresh garnishes.
Mix, garnish, and present drinks using standard recipes while practicing portion control.
Attend monthly departmental meetings.
Use POS systems to input orders and secure accurate payments.
Manage cash transactions, verify charges, and ensure proper cash handling and documentation.
Secure and store beverages, food, and equipment; handle cash drops and bank deposits at shift end.
Sanitize and clean the bar area regularly.
Complete daily inventory prep sheets and other side work within labor rules.
Maintain knowledge of menu items and promote drink orders.
Ensure compliance with food safety and handling policies.
Assist in maintaining cleanliness of the restaurant and surrounding areas.
Demonstrate general hotel knowledge and coordinate with service and kitchen teams to ensure smooth operations.

Qualifications & Requirements:

Experience in hospitality, service, or bartending is preferred.
Positive attitude and willingness to learn.
Ability to follow instructions, complete tasks, and meet deadlines.
Friendly and professional guest service with a smile.
Flexible schedule including days, nights, weekends, and holidays.
Punctuality with clock-in/out procedures and adherence to break schedules.
Provide appropriate notice when unavailable for scheduled shifts.
Physical ability to stand for extended periods, walk, perform repetitive motions, and lift moderate items.
Effective English communication skills (reading, writing, understanding, and speaking).

Work Environment: This role requires standing for long periods, moving around the work area, and performing repetitive wrist and hand motions.

Success Metrics:

Positive guest satisfaction and management performance ratings.
Spotless cleanliness verified by management spot checks and guest reviews.
Accurate completion of operational checklists and shift handover reports.
Effective teamwork and communication.

Benefits:

Hotel discounts
Weekly pay
Paid time off
Retirement options
Referral bonuses
Career advancement opportunities
Health, dental, and vision insurance available after 30 days for full-time employees

Note: This description outlines primary duties but is not exhaustive. Employees may be required to perform other job-related tasks as directed. Employment is at-will. Reasonable accommodations are provided for employees with disabilities where applicable.

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