HEI Hotels & Resorts proudly welcomes the Freehand Los Angeles to our portfolio of distinguished properties. Freehand hotels combine the social culture of a hostel with innovative design, award-winning food and beverage, and a community-driven atmosphere. Exceptional hotels are built by exceptional people. Our success is driven by our associates — the heart of every guest experience. We are committed to providing competitive compensation and benefits, industry-leading tools and training, and a culture that supports growth and excellence.
We encourage candidates from diverse backgrounds to apply, including U.S. military veterans.
Serve guests in a hospitable manner to ensure a positive guest experience.
Essential Duties and Responsibilities
- Maintain proper and adequate daily setup of the bar, including requisitioning and stocking beer, wine, spirits, paper products, straws, stirrers, condiments, and produce according to daily function projections.
- Manage stock, cut, and store fresh fruit and vegetable garnishes, juices, and perishables to ensure product quality.
- Greet guests courteously, promote and document drink orders.
- Mix, garnish, and present drinks using standard recipes and portion control.
- Comply with all State, Federal, and Corporate regulations related to alcoholic beverage service.
- Input orders accurately into the point-of-sale system and maintain accountability for all beverages served.
- Handle cash transactions, verify charges, and secure vouchers to balance all money.
- Lock and store all beverage, food, and equipment items; deposit cash drops and secure the bank.
- Comply with attendance policies and maintain regular availability.
- Perform other related duties as assigned.
Qualifications and Skills
- Hotel experience preferred.
- Strong communication skills to interact effectively with guests.
- Basic knowledge of food and beverage preparation and alcoholic beverage service.
- Basic math skills to operate cash registers, make change, total checks, and prepare cash drops.
- Manual dexterity to prepare garnishes, handle glassware and bottles, scoop ice, mix drinks, and retrieve stock.
- Ability to memorize and promote menu items.
- Operate point-of-sale systems.
- Ability to stand for long periods and work in confined spaces.
- Maintain effective working relationships with associates, customers, and patrons.
- Effective verbal and written communication adaptable to various audiences.
- Hourly Rate: $20.50 - $22.50
- Eligible for tips/service charge
- No discretionary performance bonus
HEI Hotels & Resorts offers a comprehensive benefits program, including:
- Medical, Dental, and Vision Insurance
- Vacation, Sick Leave, and Holiday Pay
- Pet Insurance through ASPCA
- Supplemental, Spousal, and Child Life Insurance
- Short-Term and Long-Term Disability Plans
- 401(k) Savings Plan with matching funds
- Employee discounts on hotel rooms and other programs
All benefits and eligibility vary by location and employment status.
Equal Opportunity Employer
HEI Hotels & Resorts evaluates all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. Applicants with arrest or conviction records will be considered in accordance with applicable fair chance laws.
