Job Description

Job Title: Bartender

Reports To: General Manager, Department Manager, or designated hotel leadership member

Requirements:

High school diploma or equivalent preferred
Previous bartending, restaurant, or hospitality experience preferred
Knowledge of alcoholic and non-alcoholic beverages, cocktails, beer, and wine service
Ability to prepare and cook items from the bar food menu following hotel recipes, food safety, and presentation standards
Proficient in handling cash, credit card transactions, and point-of-sale systems
Strong customer service and communication skills
Ability to stand and walk for extended periods
Ability to lift, carry, push, or pull up to 50 pounds
Willingness to work flexible schedules including evenings, weekends, holidays, and overtime
Knowledge of responsible alcohol service and local liquor laws
Food Handler Certification and Responsible Beverage Service Certification preferred or required based on local regulations

General Responsibilities:

Provide professional, friendly, and efficient beverage service to hotel guests
Prepare and serve alcoholic and non-alcoholic beverages according to hotel standards and recipes
Maintain cleanliness, organization, and sanitation of bar areas and equipment
Ensure compliance with all alcohol service laws and company policies
Maintain accurate cash handling and transaction procedures
Support overall guest satisfaction through attentive and courteous service
Assist with inventory control, stocking, and minimizing product waste

Specific Responsibilities:

Greet guests promptly and provide excellent customer service
Take beverage and food orders accurately and efficiently
Prepare cocktails, mixed drinks, beer, wine, and other beverages according to established recipes and standards
Verify guest age identification and monitor responsible alcohol consumption
Operate point-of-sale systems and process guest payments accurately
Maintain clean and organized bar stations, storage, and service areas
Restock liquor, mixers, garnishes, glassware, and supplies as needed
Monitor inventory levels and notify management of shortages or supply needs
Wash and sanitize glassware, bar tools, and equipment
Follow proper opening and closing procedures for the bar area
Assist servers and other staff during busy periods
Maintain knowledge of current drink menus, promotions, and hotel services
Report equipment malfunctions, safety concerns, or guest issues to management promptly
Follow all company safety, sanitation, and emergency procedures

Optimum Attributes:

Friendly and outgoing personality
Strong multitasking and organizational skills
Ability to work efficiently in a fast-paced environment
Professional appearance and demeanor
Dependable, punctual, and team-oriented
Strong attention to detail and accuracy
Positive attitude and guest service focus
Ability to remain calm and professional under pressure
Basic food preparation and kitchen safety knowledge preferred

Performance Standards:

Provide prompt, courteous, and professional guest service at all times
Prepare beverages accurately according to recipes and presentation standards
Maintain compliance with alcohol service laws and company policies
Accurately handle cash, payments, and POS transactions
Maintain clean, organized, and sanitary work areas throughout each shift
Demonstrate reliability through punctuality and attendance
Work cooperatively and respectfully with coworkers and management
Minimize product waste and follow inventory control procedures
Respond effectively to guest concerns and special requests
Maintain safe work practices and proper equipment usage

Note: This job description is not exhaustive and may be modified to reasonably accommodate individuals with disabilities. It does not constitute an employment contract, implied or otherwise, other than an "at-will" relationship. The company is an Equal Opportunity Employer, drug-free workplace, and complies with ADA regulations as applicable.

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