Job Description

Herschend is seeking an enthusiastic and hospitable Barback to join our restaurant operations team at Dolly Parton’s SongTeller Hotel, located in the heart of Downtown Nashville. The ideal candidate is dedicated to providing excellent dining experiences for guests by following proper service steps and maintaining a positive work environment for fellow hosts and vendors at Jolene’s, an 85-seat lounge on the top floor of the hotel.

Inspired by Dolly Parton's legendary career and trailblazing spirit, SongTeller Hotel offers a unique hospitality experience where guests can connect, relax, and be entertained. The hotel features 245 rooms, two Food & Beverage entertainment venues, a market, and Dolly Parton’s Museum.

The Barback position offers a unique opportunity to be involved in the hotel’s opening efforts while creating meaningful experiences for hosts, guests, and the community. Success in this role requires being a curious learner, innovator, administrator, mentor, and motivator, all while embodying our Heartspitality® culture and supporting the Jolene’s bar team.

Responsibilities:

Set up the bar before service, including stocking glassware, ice, garnishes, and supplies
Break down and thoroughly clean the bar at the end of each shift
Ensure all bar mats, tools, and equipment are clean and properly stored
Maintain adequate stock levels of beverages, mixers, and bar supplies during service
Restock beer, wine, and spirits from the liquor room to the bars
Monitor and replenish ice bins, garnish trays, and napkins throughout service
Empty trash and replace liners as needed
Participate in daily line-ups
Practice service standards and current training throughout service

Qualifications:

Must be at least 18 years old
Must be able to obtain Food Handler Certification
Must pass a pre-employment background check
Basic computer knowledge preferred

About Dolly Parton's SongTeller Hotel & Herschend: Dolly Parton's SongTeller Hotel is the newest hospitality venture of Herschend, the world’s largest family-owned themed attractions company, dedicated to Bringing Families Closer Together by Creating Memories Worth Repeating® for seven generations. With over 12,000 passionate employees, Herschend entertains 15 million guests annually across a variety of family entertainment brands.

Our success is rooted in Heartspitality®, a unique culture blending Leading with Love and our purpose to create real joy and meaningful connections among hosts, guests, and communities.

Herschend is an equal-opportunity employer committed to providing environments where every host, guest, and partner feel welcome, valued, and respected.

Jolene's Barback

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