Job Description

Title: Bartender - Mico

Compensation Type: Hourly

About Kessler Hotels: Kessler Hospitality’s portfolio features artistically inspired boutique hotels offering unique design, luxurious accommodations, and intuitive service. With properties across Alabama, Colorado, Georgia, Florida, North Carolina, and South Carolina, each hotel blends exquisite art, music, and cultural influences to create memorable experiences for guests. Kessler Hospitality was a founding member of the Marriott Autograph Collection, known for bold, original hotels designed for the individualist traveler.

Location: The Grand Bohemian Charlotte, Autograph Collection, is an AAA Four Diamond boutique hotel situated in Uptown Charlotte. Positioned near landmarks such as Truist Field, Romare Bearden Park, and the NASCAR Hall of Fame, the hotel is within walking distance of the Charlotte Convention Center and the business district.

Guest rooms incorporate Argentinian-inspired design elements and modern amenities. Dining options include Mico Restaurant and the rooftop Búho Bar overlooking the Uptown skyline. Additional facilities include an art gallery and versatile event spaces suitable for meetings, weddings, and social functions.

Overview: The Bartender is responsible for preparing the bar area and mixing drinks for guests and servers. The role requires maintaining a clean and organized bar, delivering quality service, ensuring guest satisfaction, and controlling liquor inventory.

Responsibilities:

Maintain a warm and friendly demeanor at all times.
Provide attentive, helpful, and courteous service to guests, managers, and coworkers.
Set up the bar following hotel standards and ensure prompt service.
Prepare beverages and cocktails according to hotel's mixing and presentation standards.
Serve guests professionally and courteously.
Break down and clean the bar after events, storing supplies and equipment properly.
Adhere to all state liquor laws and hotel policies.
Monitor guests for signs of intoxication and serve responsibly.
Know hotel services, safety procedures, fire exits, and fire extinguisher locations.
Handle guest concerns, complaints, and accidents professionally.
Ensure the bar and service areas remain clean and tidy during operations.
Strive to achieve overall guest satisfaction.

Qualifications:

High school diploma or equivalent preferred.
Experience in hotel or related hospitality fields preferred.
Ability to stand throughout entire shifts.
Capable of lifting up to 50 pounds occasionally.
Excellent verbal and written communication skills.
Ability to multitask, prioritize, and meet deadlines.
Friendly, courteous, and service-oriented attitude.
Willingness to attend all required meetings and training sessions.
Maintain high standards of personal appearance and uniform compliance.
Ability to handle and solve problems proactively.
Capability to cross-train in other hotel-related areas.
Maintain confidentiality and show initiative.
Flexible availability, including long or varied hours as needed.
Perform additional duties as assigned by management.

Bartender - Mico

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