Job Description

Title: Bartender

The Bartender is responsible for preparing and serving alcoholic and non-alcoholic beverages, engaging with guests in a friendly and professional manner, and maintaining a clean, well-stocked, and organized bar. This role requires strong knowledge of beer, wine, and spirits to make recommendations to customers, along with excellent customer service skills and attention to detail to ensure an exceptional guest experience.

Responsibilities:

Greet guests warmly and take drink and food orders in a timely manner.
Prepare and serve cocktails, beer, wine, and non-alcoholic beverages according to standard recipes and guest preferences.
Maintain knowledge of food and beverage menus to provide recommendations and upsell premium products when appropriate.
Ensure responsible alcohol service by monitoring guest consumption and following all local laws and hotel policies.
Handle guest concerns or complaints with professionalism and resolve issues quickly.
Maintain cleanliness and organization of the bar, including counters, sinks, shelves, and glassware.
Restock liquor, beer, wine, garnishes, mixers, and supplies throughout the shift.
Properly handle cash, credit card transactions, and POS system functions.
Assist with opening and closing duties, including inventory counts and end-of-shift reports.
Work collaboratively with servers, barbacks, and food & beverage team members to ensure smooth service.
Change kegs, replace CO2 tanks, and ensure beverages are served properly.
Prepare garnishes (cutting fruit, stocking condiments) before and during service.
Replenish ice bins, keeping them clean and sanitary.
Collect empty glasses, bottles, and trash from the bar and surrounding areas.
Clean and polish glassware, utensils, and bar tools.
Follow all sanitation and safety guidelines.
Report any maintenance issues or damaged equipment.
Maintain professionalism with coworkers and guests.
Other duties may be assigned by management, including food preparation and kitchen sanitization as needed.

Requirements:

Previous bartending experience required.
Ability to obtain alcohol beverage and/or food service certifications as required by local ordinance.
Strong knowledge of spirits, beer, and wine, and responsible alcohol service.
Ability to multitask and work efficiently under pressure.
Professional appearance and positive attitude.
Ability and willingness to work a varied and flexible schedule including weekends, days, nights, and holidays.

Physical Requirements:

Must tolerate prolonged periods of standing and walking; occasional kneeling, bending, and stooping.
Must be able to lift and carry up to 50 pounds as needed, and push up to 75 pounds.
Must tolerate exposure to cleaning solutions.

Bartender

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